Your Appointment | Centre for OASIS

Preparing for Your Appointment

Once Dr. Giroux receives the referral from your provider, you will receive a phone call with an appointment date, time, and location.

If you prefer an evening or a Saturday appointment, please inform our admin staff of your preference.

If you are unable to have a virtual appointment, please notify our staff and an in-person appointment will be arranged for you.

You will receive an appointment reminder prior to your appointment date. If you are unable to keep your appointment, please contact the office as soon as possible. No-shows and cancellations within 24 hours of the appointment will be charged $100.

Patient Code of Conduct

Patient Forms

You will receive a message through our secure messaging system regarding instructions and forms to complete for your appointment. Please download, complete, and submit the required forms electronically no less than 7 days prior to your appointment date. You can complete forms electronically using Adobe Acrobat (or print, complete using a pen, take photographs/scan), and then submit electronically through the secure messaging system.

If you are unable to complete the forms electronically, please call the office to arrange a time to pick up and/or drop off the printed version of the forms in-person and our staff will scan them into your medical records.

Please click to access. The password is provided to patients by the Centre for OASIS.

Location of Appointments

Virtual

Over the phone or video

Centre for OASIS

Regent Medical Building
Suite 250, 2184 West Broadway, Vancouver

In-person appointments are performed at the Centre for OASIS.

The clinic is conveniently accessible by several bus lines. You can reach us easily using lines #99 (UBC Express) and #9 (Broadway). Additionally, lines #4, #7, #14, #16, #44, and #84 are all within a 7-minute walk from our location.

St. Paul's Hospital

1081 Burrard Street, Vancouver

In-person appointments, cystoscopy, procedures, and surgery are performed at St. Paul's Hospital.

Parking

Impark lot parking is available behind the building for $2/hr and can be accessed from Yew St. or at the public lot at 2150 W Broadway for $4/hr. There is also metered parking on the street and free 1-hour parking along 10th St. and Yew St.

Duration of Appointments

The length of appointments varies for each individual patient. These are approximate estimates for planning your day. Please arrive 10-15 minutes early.

New appointments: 30-45 minutes
Follow-up appointments: 20-30 minutes
Follow-up obstetrical trauma: 30-45 minutes
Cystoscopy: 30-45 minutes
Bladder testing (urodynamics and cystoscopy): 40-60 minutes

Types of Appointments

There are 2 types of appointments: virtual and in-person.

Virtual Appointment

You will receive instructions to prepare for your virtual appointment by email. Virtual appointments consist of a discussion with Dr. Giroux.

Before your appointment, please complete the following:

Fill out forms sent to you and submit electronically at least 7 days before your appointment date.
If you have been asked to fill out a bladder/bowel/pain diary, please print it, fill it out over the course of 3 days, scan or take a photograph of it, and submit electronically together with your completed forms.
If you do not speak English well and do not have your own interpreter, please inform our admin staff and we will arrange for an interpreter for your appointment.

On the day of your appointment, please complete the following:

If you do not speak English well and have your own interpreter, please ensure that your interpreter joins you for the appointment.
Bring your health card and the most updated medications list with you.
Log-in 10-15 minutes prior to your scheduled appointment time. Please ensure that you are in a safe, private, and quiet space with your undivided attention focused on the appointment.

After the appointment:

Your personalized plan and educational resources will be sent to you electronically.
Please complete any recommended investigations. You will receive a phone call if your test results are concerning. If your test results are normal, you will not receive a phone call.
Our admin staff will contact you with a date and time for follow-up appointment, if requested by Dr. Giroux.
If you have any questions or concerns, please contact the office.

In-Person Appointment

You will receive instructions to prepare for your appointment by email. In-person appointments consist of history, physical examination, and possibly investigations, which depend on your medical condition.

Before your appointment, please complete the following:

Fill out forms sent to you and submit electronically to our admin staff electronically at least 7 days before your appointment date.
If you have been asked to fill out a bladder/bowel/pain diary, please print it, fill it out over the course of 3 days, scan or take a photograph of it, and submit electronically together with your completed forms.
If you do not speak English well and do not have your own interpreter, please inform our admin staff and we will arrange for an interpreter for your appointment.

On the day of your appointment, please complete the following:

Please arrive with a comfortably full bladder and do not urinate until you see a physician.
If you do not speak English well and have your own interpreter, please ensure that your interpreter joins you for the appointment.
Bring your health card and the most updated medications list with you.
Arrive 10-15 minutes prior to your scheduled appointment time.
Wear a surgical mask, perform hand hygiene, put on shoe covers, and follow a respiratory etiquette. This includes covering cough or sneeze into my elbow sleeve or a tissue; throwing away used tissues and immediately performing hand hygiene; avoiding touching my eyes/nose/mouth with unwashed hands. Do not share any food or drinks.

After the appointment:

Your personalized plan and educational resources will be sent to you electronically.
Please complete any recommended investigations. You will receive a phone call if your test results are concerning. If your test results are normal, you will not receive a phone call.
Our admin staff will contact you with a date and time for follow-up appointment, if requested by Dr. Giroux.
If you have any questions or concerns, please contact the office.

Cystoscopy Instructions

Cystoscopy is performed by Dr. Giroux at St. Paul's Hospital. Please arrive 15 minutes prior to your appointment and check-in at the front desk of the Outpatient Department (OPD), located on the 3rd floor of the Burrard building.

Language Interpretation Services

To reduce language barriers to our care, language interpretation services are provided to patients with limited or absent English proficiency through Provincial Language Services. Interpretation is conducted by phone during your appointment with a highly qualified and certified interpreter that will ensure accurate, confidential, and impartial patient-provider communication.

To learn more about interpretation services, please click here.

Anticipated Costs

The following costs are not covered by MSP. If you have private insurance, please contact your insurance company to determine whether or not these costs are covered. We accept cash, debit, credit, and online payments.

Pessary: $100
A device used to treat pelvic organ prolapse.

Peri-operative package: $175
This package includes bowel preparation for the night before pelvic floor surgery and supplies for recovery after surgery.

Bowel preparation for laparoscopic sacrocolopexy: $50

Voiding hat: $5
It is used to measure the volume of urine voided.

Donut pillow: $50
A pillow that can be used to reduce pain with sitting while recovering postpartum or after pelvic floor reconstructive surgery.

Preparing for Your Appointment

Patient Forms

Please click to access. The password is provided to patients by the Centre for OASIS.

Location of Appointments

Virtual

Over the phone or video

Centre for OASIS

St. Paul's Hospital

1081 Burrard Street, Vancouver In-person appointments, cystoscopy, procedures, and surgery are performed at St. Paul's Hospital.

Impark lot parking is available behind the building for $2/hr and can be accessed from Yew St. or at the public lot at 2150 W Broadway for $4/hr. There is also metered parking on the street and free 1-hour parking along 10th St. and Yew St.

Duration of Appointments

Types of Appointments

There are 2 types of appointments: virtual and in-person.

Virtual Appointment

You will receive instructions to prepare for your virtual appointment by email. Virtual appointments consist of a discussion with Dr. Giroux.

Before your appointment, please complete the following:

Fill out forms sent to you and submit electronically at least 7 days before your appointment date.

If you have been asked to fill out a bladder/bowel/pain diary, please print it, fill it out over the course of 3 days, scan or take a photograph of it, and submit electronically together with your completed forms.

If you do not speak English well and do not have your own interpreter, please inform our admin staff and we will arrange for an interpreter for your appointment.

​

On the day of your appointment, please complete the following:

If you do not speak English well and have your own interpreter, please ensure that your interpreter joins you for the appointment.

Bring your health card and the most updated medications list with you.

Log-in 10-15 minutes prior to your scheduled appointment time. Please ensure that you are in a safe, private, and quiet space with your undivided attention focused on the appointment.

​

After the appointment:​

Your personalized plan and educational resources will be sent to you electronically.

Please complete any recommended investigations. You will receive a phone call if your test results are concerning. If your test results are normal, you will not receive a phone call.

Our admin staff will contact you with a date and time for follow-up appointment, if requested by Dr. Giroux.

If you have any questions or concerns, please contact the office.

In-Person Appointment

You will receive instructions to prepare for your appointment by email. In-person appointments consist of history, physical examination, and possibly investigations, which depend on your medical condition.

Before your appointment, please complete the following:

Fill out forms sent to you and submit electronically to our admin staff electronically at least 7 days before your appointment date.

If you have been asked to fill out a bladder/bowel/pain diary, please print it, fill it out over the course of 3 days, scan or take a photograph of it, and submit electronically together with your completed forms.

If you do not speak English well and do not have your own interpreter, please inform our admin staff and we will arrange for an interpreter for your appointment.

​

On the day of your appointment, please complete the following:

Please arrive with a comfortably full bladder and do not urinate until you see a physician.

If you do not speak English well and have your own interpreter, please ensure that your interpreter joins you for the appointment.

Bring your health card and the most updated medications list with you.

Arrive 10-15 minutes prior to your scheduled appointment time.

​

After the appointment:

Your personalized plan and educational resources will be sent to you electronically.

Please complete any recommended investigations. You will receive a phone call if your test results are concerning. If your test results are normal, you will not receive a phone call.

Our admin staff will contact you with a date and time for follow-up appointment, if requested by Dr. Giroux.

If you have any questions or concerns, please contact the office.

Cystoscopy Instructions

Cystoscopy is performed by Dr. Giroux at St. Paul's Hospital. Please arrive 15 minutes prior to your appointment and check-in at the front desk of the Outpatient Department (OPD), located on the 3rd floor of the Burrard building.

Language Interpretation Services

Anticipated Costs

1081 Burrard Street, Vancouver

In-person appointments, cystoscopy, procedures, and surgery are performed at St. Paul's Hospital.

After the appointment: